Efficiently manage and track installations and service.
Allow your customers to know the work you will be performing and when. Work Orders may be sent to customers for approval with an option for them to Approve or Deny. Eliminate surprises when presenting a bill by presenting all billing information up front. When it is time to invoice there is no duplication of effort, since invoices are automatically generated upon Work Order completion.
Track Work Orders
Send automatic notifications for work orders to both your technicians and customers via text or email. Customers will have the ability to both know and see who is on the way with pictures of technicians included on the notifications. Messages are set when a Work Order is scheduled and when a technician is dispatched.
Acceptance and Invoice
When your work is complete customers can sign for their acceptance of the work performed, immediately closing out the Work Order. AlarmBiller automatically generates an invoice allowing for the customer to pay onsite.
Recurring Work Orders
Remember all those quarterly, semi-annual and yearly service calls. Recurring Work Orders may be set up at specified intervals to ensure that these regular service activities are performed.