Credit Reasons may be tracked in AlarmBiller when creating a Credit for a Customer. The Credit Reason is informational only and has no impact on the financial transaction. Credit Reason codes are for internal reporting purposes only. There is also a corresponding report that will let you know why you have credited customer accounts. When issuing a credit the Credit Reason is not required.
New Setup Table: Credit Reason
Select Setup then Credit Reason to setup the values you would like to track.
When creating or editing a Credit select the Credit Reason to assign to the Credit. (This is not required)
New Credit Reason Report
Run the Credit Reason Report to view a listing of all Credits based on their Credit Reason. From the report you can click on the Credit to drill into it for more information.
For more information please contact our support department at support@AlarmBiller.com.